Closer Terms & Conditions

Content

§1. Introduction

These Regulations provide general terms and conditions of providing the service Closer via the Internet domain closer.app or via mobile applications.
The privacy policy constitutes an integral part hereof.
The price list constitutes an integral part hereof.
These Regulations are made in accordance to applicable law provisions, in particular the following:
- Civil Code – Act of 23 April 1964 (Polish Journal of Laws of 1964, No. 16 item 93 as amended) (hereinafter referred to as the Civil Code)
- Act of 18 July 2002 on providing services by electronic means (Polish Journal of Laws of 2002, No. 144, item 1204 as amended) (hereinafter referred to as the Act on Providing Services via Electronic Means)
- Act of 4 February 1994 on copyright and related rights (uniform text: Polish Journal of Laws of 2006, No. 24, item 83 as amended) (hereinafter referred to as the Act on Copyright)
- Act of 10 may 2018 on personal data protection (uniform text: Polish Journal of Laws of 2018, item 1000 as amended) (hereinafter referred to as the Act on Personal Data Protection)
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation -GDPR) of 27 April 2016 (Journal of Laws EU No. 119, page 1).
The terms used herein shall have the following meaning:
- Application – software made available by the Service Provider as a service, via which a User may (i) conduct rich communication (chat, audio, video, cobrowsing, file upload) with own prospective or existing customers via a widget placed on User’s website, (ii) schedule online meetings with own customers, (iii) integrate with own backoffice systems via provided plugins and API / SDKs.
- Price List – document available on the Website, providing amounts of fees for using Services included in the content of a given Plan. The Price List constitutes the offer to conclude the Agreement. Prices indicated in the Price List are binding until new prices are published in the Price List.
- Personal Data – personal data within the meaning of the Act on Personal Data Protection.
- Registration Form – electronic registration form enabling the creation of an Account and the registry of a User on the Website for the purpose of using the Services.
- Password – individual sequence of characters selected by a User, whose purpose – together with Login – is to log in to the Account. A Password must consist of at least 8 characters and must contain at least one letter and one number. ...

§2. General terms and conditions on providing Services by electronic means

The Services are provided by use of a teleinformatic system, ensuring processing and storing as well as sending and receiving data via telecommunication networks, in accordance with the Act on Providing Services via Electronic Means.
Content of the Website is protected by law.
The Website, the Application, and Services may be used only in accordance with rules and principles provided in these Regulations.
Before performing the Registration, users should be acquainted with these Regulations, the Privacy Policy constituting an integral part hereof, and the Price list.
In order to use the Website and the Application, the User should have a computer or a device with installed software allowing them to browse web pages and access the Internet with at least 1 Mbps download and upload speed.

§3. General terms and conditions of using the Website

Using the Services is allowed only for Users representing a Company and for purposes directly related to this Company’s business activity.
Using the Services is disallowed for Consumers.

§4. Registration and execution of the Agreement

Using the Services of the Website is possible only upon Registration.
The User’s Registration is performed by completing the Registration Form available on the Website.

§5. The User’s Account

Via the Account a registered User uses the Application and other Services offered within the frame of a selected Plan.
The User uses the Application and Services included in a chosen Plan during a given Subscription Period.

§6. User’s Obligations

The User is obligated to get acquainted with the rules and regulations of websites which shall be managed/analyzed with the Application by the User.
The Service Provider shall not be liable for content published on websites ...

§7. Payment for Services

In order to use the Services included in a given Plan, the User must make a Payment.
The Service Provider may require that the User make payments for the Services in an automated manner ...

§8. Intellectual property rights

The Application is a work within the meaning of the Act on Copyright.
A User shall not be entitled to use the Application in a different scope than that resulting from the Agreement and Regulations.

§9. Termination of the Agreement

Parties may terminate an Agreement concluded for an indefinite period upon one-month termination notice.

§10. Information on particular risks related to using the Service provided by electronic means

Using the Website, Application, and Services takes place via the Internet, which is related to risks arising while using the internet.

§11. Complaints

A User is entitled to submit complaints regarding provided Services.

§12. Exemptions from liability

The Service Provider hereby reserves that the Website, Application and Services may be temporarily unavailable ...

§13. Modifications of the Regulations

The Service provider hereby reserves the right to introduce amendments to the Regulations ...

§14. Final provisions

These Regulations and Agreement are governed by the laws of the Republic of Poland.